Maintenance contracts offer our clients an easy way to save on periodic updates, ongoing management & optimization of digital services.

Our maintenance contracts aren't required for every client; however, we do require clients keep their ecommerce and content management systems up-to-date with the latest software updates and security patches. Therefore, a yearly maintenance contract is highly recommended.

Clients that hire Crosby Interactive for Search Engine Optimization, Online Advertising Campaigns or Social media management will be required to sign a minimum of a 3 month contract. This ensures we have time to produce results through ongoing efforts and optimization techniques.

Maintenance Contracts offer cost savings on ongoing programs like:

• Social Campaign Management
• Online Advertising Management
• Ongoing Marketing & Promotions
• Search Engine Optimization
• Periodic Website Updates
• Template Changes
• Software Updates / Security Patches

 

Frequently Asked Questions

When is payment due?

• Sites $1,250 or Less
  -1/2 non-refundable deposit due prior to start.
  -1/2 due at launch.


• Sites $1,251 or More
  -1/3 non-refundable deposit due prior to start.
  -1/3 due at mid-project benchmark.
  -1/3 due at launch.


• Flexible Billing Options
  -Monthly payment plans are available with prior credit approval.
  -Requires a valid credit card for re-occurring automatic payments.
  


• Hosting / Maintenance / Email Plans
  -Monthly payment plans are charged automatically via credit card on file.
  -Quarterly, 6 Month and Yearly payment plans can be invoiced net 30 days.
  

Do I have to host with Crosby Interactive?

No, you can host your website anywhere. However, we highly recommend you host your site with us to keep development cost down and to ensure quality performance.

Best of all the first year is free for new customers with the purchase of web design! Learn more about our hosting services.

What are your custom solutions & packages?

Our packages posted above make it easy to compare our services, and are meant to give potential new clients a ballpark estimate.

Web development isn't one size fits all. It is always our goal to get a clear understanding of a client's needs, goals and expectations before we start any project. This allows us to create a custom tailored solution specific to each client based on their requirements.

All our projects will have:

• A quote that breaks out the required cost and time budget.
• Development scope that clearly outlines the functionality of a project.

Clients will have to sign their quote/contract before we start on their project. By signing the quote the client ensures they understand the terms and scope of a project.

Please contact us today and request a quote.

What are the standard rates?

Most projects are quoted by the hour. This includes our popular website packages listed above. The quoted setup fees for our website packages are general estimates. Official quotes will be based off our standard fees:

• $100 / hr - Standard Rate - Graphic, Web Design & Development
• $175 / hr - Expedited Rate (Also Includes After Hours / Holiday / OT)
  
  
• $15 / month / user - Email (Various platforms available)
• $25 / yr - for extra domains pointing to your web site.
• $200 / yr - Standard SSL Certificate (Site encryption)
  
  
• $25 - minimum fee for work

What are maintenance contracts & who needs them?

Maintenance contracts are designed to keep a client's digital presence up-to-date while saving money! Maintenance contracts give clients a discount off our regular hourly rates.

We encourage all of our clients to constantly update their websites, social media and advertising campaigns. This helps business stay current and relevant. Most of our clients can perform their own updates easily and effectively using a content management system or other online tools. However, there are a couple scenarios when clients benefit from having a maintenance contract:

• Software Updates & Security Patches
  Ecommerce & CMS software have required software updates throughout the year. All ecommerce and CMS sites hosted with us are required to always update the software and security patches. Having a maintenance contract on file gives our clients a discount off our regular rates and saves money when these required updates are performed.


• Website Template Changes
  We typically build sites that allow users to easily update their content or inventories. However, some template changes will require the help of a designer or developer.


• Social Media
  We run effective social media campaigns for clients. This helps build brand identity and keeps you connected with your customers! Unused or managed social campaigns can have a negative impact on a business's image.


• Online Advertising Campaign Management
  We maintain online advertising campaigns on Google, Yahoo, Bing and Facebook for clients. For any of these campaigns to be effective they have to be continually optimized over time. Large advertising campaigns will require a maintenance contract so that we have the best opportunity to deliver successful results.


• Online Marketing
  We can create daily, weekly or monthly promotions that utilize social media and opt-in email campaigns. Save money on your re-occuring online marketing by signing a maintenance contract.


• Hands Free Updating!
  Some clients prefer not to do ANY work to their site and completely outsource the updates, social media, marketing and advertising campaigns. Crosby Interactive can be your one stop shop for all your online needs with very little time input from the client!